FAQ

/FAQ

Frequently Asked Questions

Have questions about our services? Chances are, you’ll find them right here!

Once the questionnaire, deposit, and client contract are locked down, we set to work. Generally, visual identity projects take 4-6 weeks; websites last 6-8 weeks. Once we begin your Client Setup Process, we will create a custom timeline for your project to keep everyone in the loop on presentation dates and let you know ahead of time when we’ll need feedback from you.

The primary logo is the touchstone of your brand and one of your most valuable visual assets. Sometimes, though, circumstances may require you use another form of that logo – when your company name appears on a website with a different-colored background, for instance, or in a smaller space than your primary logo will fit. That’s when your secondary logo or watermark gets to shine. We create both for you so you’re always prepared.

Not in gold bullion anymore, that’s for sure! We’ll send you an invoice via Own CRM (checkout my.digifunnel.com) From there, you’ll be able to process payment quickly and securely using a credit card or a direct bank transfer. Please note that all invoices are due within 15 days of being issued, and that a late fee of 10% will automatically be issued for every 15 days past due.

Every project is different so there is no set timeline. However, we try to get new sites launched somewhere between one and two months. Your account manager will give you a detailed timeline before we begin any work.

Before we begin updating your current site or building a brand new one, Infinity needs to perform a detailed evaluation of your current site. We look at items such as page speed, security, mobile friendliness, search engine visibility and more. get a free evaluation today!

Yes, yes and yes again! Approximately 60% of traffic on search engines is from mobile devices like phone and tablets. If your website is not mobile friendly, you are turning away many potential customers. The experts at Infinity Digital can create a brand new website that is mobile friendly or convert them into customers.

When you are considering building a website for your company we know that you are presented with many different options. There are many web design companies, website builders like Wix and the friend of the family that is good with computers. For some people, the last two options may be a choice but only an experienced web designer can create a product that will attract visitors and convert them into customers.

Once we have performed thorough Keyword Research to identify your most profitable keywords we will make daily adjustments to your campaign. These changes include (but are not limited to) adding additional keywords, exclusing negative keywords that won’t convert, refine landing pages, ad schedule and demographic targeting.

Perhaps the most popular PPC system in the world, Adwords allows businesses to create ads that will show on Google’s search engine results and other related properties. Google Adwords is a PPC platform where users bid on keywords and pay each time a user clicks on their ad.

PPC (or Pay-Per-Click) is a model of digital marketing where the advertiser pays a fee every time one of their ads are clicked. PPC is an effective way to bring people to your website and can be very profitable is managed correctly.

Depending on your customized marketing plan, it can take 2-3 months to start seeing significant rankings. These timelines can vary depending on your type of business, campaign goals and much more. The marketing professional at Infinity Digital will provide you a true timeline for when you can expect results prior to beginning a campaign.

We strongly advise against starting and stopping Search Engine Optimization. SEO is not a sprint, it is a marathon, and results take time to develop and its through continual efforts that those results keep up. By stopping, you will lose results that someone else, such as your competition, will take advantage of and rise above you, and get in front of your customers.

SEO, or Search Engine Optimization is everything done, on-site and off-site, to ensure your website gets found on the Internet and to make sure that the incoming traffic converts to sales & business.

It is now estimated that approximately 80%-90% of customers will check online reviews before making a purchase. Search Engine Optimization gives your company a better chance of being seen by potential customers. According to Forbes, almost 60% of small businesses are now investing in some form of online marketing. So the odds are that your competitors are using SEO.

All design work is done in-house. We do most of the work in-house on a given project, except for printing, specialized products, etc. Digifunnel has formed great relationships in the industry over the past years, as well as having partners in varied industries.

If outsourcing is required we will bring the best talent into a project to provide our clients the best possible outcome. We will also work with our clients if they have preferences in a certain aspect such as printing or programming.

The simple answer is anywhere. While we do not necessarily travel to all of our clients locations, we do have the ability to offer services to clients throughout the India and even the world. This can be done quite simply via phone, e-mail and other communications services. Since we create our projects electronically, and can quote printing projects to specification, it is easy to create documents for our clients to view the project from concept through creation.

We don’t have any pre-priced budgets. We also do not have any monthly minimums or required buy in packages. Our ability to handle all budgets -big, small and in-between sets us apart. Each client’s campaign is evaluated individually based off their goals, needs and ability. You get back what you put in, so if you can’t afford a comfortable monthly marketing budget, we’ll advise you on your options.

Not at all! All contracts and services agreements are on a month to month plan. There are no hidden fees for cancelling – ever. We are happy to report that we have never had a client terminate their services or switch to another provider since we’ve started.

Before you sign or commit to anything, we have an extensive “Client Questionnaire” that we ask you to fill out so that we can learn more about your needs, clients and industry. There is absolutely no commitment on your part by completing this questionnaire.  If you are interested in our services, here’s some tips to get the most out of a digital marketing agency!